eVisa Help by Destination
Find relevant information for the eVisa program you wish to apply for.
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USA
My travel date has changed, what do I do?
Not to worry, your ESTA is valid for 2 years (or until your passport expires, whichever comes first) once it has been...
Can I apply for an ESTA without having confirmed travel plans?
Yes. Specific travel plans are not mandatory at the time of application, but you will need a U.S. point of contact.Al...
What is an ESTA?
To strengthen the security of travel to the United States under the Visa Waiver Program, requirements to travel visa-...
My travel details have changed, what do I do?
Once an ESTA has been approved, you can only edit:Email addressAddress in the United StatesYou can edit this informat...
What is the United States visa waiver program?
The Visa Waiver Program (VWP), administered by the Department of Homeland Security (DHS) in consultation with the Sta...
When do I need to apply for a new ESTA?
A new travel authorization may be required in any of the following circumstances:The traveler is issued a new passpor...
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Canada
Do I need an eTA to enter Canada via land/sea?
No, travellers arriving by car, bus, train and boat (including cruise ships) do not need an eTA to enter Canada.
Is my eTA valid for multiple entries?
There is no limit on number of entries as long as your eTA is valid.
How long is my eTA valid for?
Your eTA is valid for 5 years or until your passport expires, whichever comes first.
What if I enter the wrong passport number on the Canadian eTA form?
If you enter the wrong passport number on the eTA form, you will have problems flying to Canada.Use the eTA help guid...
What do I need to bring to the airport when travelling with a Canadian eTA?
Just the passport that you used to apply for your eTA. It's electronically linked to that passport, so airline staff ...
My travel date changed, what do I do?
Not to worry, your eTA is valid for 5 years (or until your passport expires, whichever comes first) once it has been ...
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Cambodia
My travel date changed, what do I do?
Not to worry, your eVisa is valid for 3 months once it has been approved. As long as you can enter into Cambodia befo...
How long does it take for the Cambdian eVisa to get approved?
The Cambodian government application portal specifies a processing time of 4 business days. In our experience, applic...
Can I apply for an eVisa if my passport is expiring in less than 6 months?
The Cambodian government requires you to have a passport that is valid for more than 6 months at the time of arrival ...
Can I get a Visa on arrival?
No you need to apply for a visa before you arrive into Cambodia.
I am travelling to an entry point not on the list. What should I do?
Not all entry points accept eVisas, so if it's not on the list you will need to apply through the Cambodian embassy.
Will I be issued a sticker in my passport?
No sticker will be issued to you. You have to print out two copies of your eVisa (one for entry and one for when you ...
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Egypt
My travel date changed, what do I do?
Not to worry, your eVisa is valid for 3 months once it has been approved. As long as you can enter into Egypt before ...
Can I apply for an eVisa if my passport is expiring soon?
The Egyptian government requires you to have a passport that is valid for more than 8 months from the date you arrive...
How long is my Egyptian eVisa valid for?
The Egyptian eVisa is valid for entry for 90 days from the date of issue.
When should I apply for my Egypt eVisa?
If you apply through Sherpa, you may apply well before the date you intend to travel. We'll take care of ensuring tha...
What do I need to bring when travelling to Egypt?
When travelling to Egypt, remember to bring your passport and a printout of your eVisa.
Can I enter Egypt more than once with my eVisa?
No, the general e-Visa offered by us is only valid for a single entry. If you require more than one entry in your app...
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India
My travel date changed, what do I do?
Not to worry, your eVisa is valid for 365 days (or until your passport expires, whichever comes first)once it has bee...
How long does it take for the Indian eVisa to get approved?
As soon as we receive all the information required, we submit the application. Once the application is submitted, it ...
Can I apply for an eVisa if my passport is expiring soon?
The Cambodian government requires you to have a passport that is valid for more than 6 months at the time of arrival ...
How can I verify that my passport is linked to my eVisa?
You can verify your eVisa using the application number and your passport number.
What do I need to bring to the airport when travelling with an Indian eVisa?
When your eVisa is approved, it will be linked to the passport you used to apply. You need to present this passport w...
I am travelling to an entry point not on the list. What should I do?
Not all entry points accept eVisas, so if it's not on the list you will need to apply through the Cambodian embassy.
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Kenya
Kenyan eVisas Overview
You are traveling to Kenya, but you're still not sure about which eVisa to apply for? It all depends on your travel p...
What's an East Africa Tourist Visa and why should I apply for one?
The East Africa Tourist Visa, or EATV, is a multiple-entry eVisa that was possible with a joint initiative by the Hea...
How long does it take for my eVisa to be approved?
The Kenya government application portal specifies a processing time of 2 business days. In our experience, applicatio...
My travel date changed, what do I do?
Not to worry, your eVisa is valid for 3 months once it has been approved. As long as you can enter into Kenya before ...
Can I extend my trip to Kenya?
If you wish to extend your trip past 90 days, you need to apply for an extension by visiting NPRA in Kenya.
Can I enter Kenya more than once with my eVisa?
Your Kenya eVisa is valid for a single entry within 90 days of the issue date.
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Mexico
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Myanmar
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New Zealand
My travel date changed, what do I do?
Not to worry, your eTA is valid for 2 years (or until your passport expires, whichever comes first) once it has been ...
Can I enter New Zealand more than once with my eTA?
Your eTA is valid for multiple entries within 2 years of its issue date.
How long does it take for an eTA to be issued?
According to the New Zealand government it can take up to 24 hours for your eTA to be processed.
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Oman
My travel date changed, what do I do?
Not to worry, your eVisa is valid for 30 days once it has been approved. As long as you can enter into Oman before th...
How long is my Oman eVisa valid for?
The Oman eVisa is valid for entry or 30 days from the issue date.
Can I enter Oman more than once with my eVisa?
No, your eVisa is only valid for a single entry.
How long can I stay in Oman with the tourist eVisa?
A single entry tourist eVisa allows you to stay in Oman for up to 30 days.
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Sri Lanka
My travel date changed, what do I do?
Not to worry, your eTA is valid for 6 months once it has been approved. As long as you can enter into Sri Lanka befor...
Will I get a stamp in my passport?
The Sir Lankan eTA is electronically linked to your passport number so you will not be issued a stamp on your passport.
Can I stay in Sri Lanka longer than 30 days?
You are allowed stay in Sri Lanka on a tourist visa for a maximum of 30 days. However, it is possible to leave the co...
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Tanzania
My travel date changed, what do I do?
Not to worry, a single entry eVisa is valid for 30 days from your intended travel date and a multiple entry eVisa is ...
Can I enter Tanzania more than once with my tourist eVisa?
Your Tanzania eVisa is valid for a single entry within 12 months from your intended travel date.
How long does it take for my eVisa to be approved?
The Tanzanian government application portal specifies a processing time of 10 days. In our experience, application...
How long can I stay in Tanzania with the tourist eVisa?
You can stay in Tanzania for up to 30 days with your tourist eVisa.
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Turkey
My travel date to Turkey changed, what do I do?
If your arrival date in Turkey has been changed to a later date, there's no need to worry, as your eVisa is valid for...
How often can I visit Turkey?
Once you enter Turkey on an eVisa, you may stay up to 90 days. You cannot visit again until 180 days have passed from...
Can I apply for a new Turkish eVisa while in Turkey?
No. You must depart from Turkey before applying for a new eVisa. If you do not wish to do this, you may apply for a r...
What are the criteria for the validity of my supporting documents?
Citizens of some countries need supporting documents in order to travel to Turkey on an eVisa (visa or residence perm...
My child is included in my passport. Can we travel under one eVisa?
No. You will need a separate eVisa for each traveller, even if they share a passport.
I'm travelling on a cruise. Do I need an eVisa?
If you're arriving and departing via cruise ship and your stay will not exceed 72 hours, you are exempt from the eVis...
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Vietnam
My travel date changed, what do I do?
Not to worry, your eVisa is valid for 30 days from your intended travel date. As long as you can enter into Vietnam 3...
How long does it take for my eVisa to be approved?
The Vietnamese government application portal specifies a processing time of 3 business days. In our experience, appli...
Can I enter Vietnam more than once with my eVisa?
A Vietnam eVisa is valid for a single entry for 30 days from your arrival date.
How long is my Vietnamese eVisa valid for?
The Vietnamese eVisa is valid for entry for 30 days from your arrival date.
Why isn't my picture on my eVisa?
The Vietnam government does not include your picture on your eVisa.
I'm trying to check in to my flight. Where is my eVisa number?
The eVisa number that you need is located at the top of your eVisa beside the "Só" field (the English label is N0). T...