eVisa Help by Destination
Find relevant information for the eVisa program you wish to apply for.
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USA
How long does it take for the US ESTA to be approved?
The United States government application portal specifies a processing time of up to 72 hours. In our experience, mos...
There's wrong information on my US ESTA, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate ESTA for the US?
Yes, each traveler must apply for their own separate ESTA for the US, including minors. We advise completing the appl...
When should I apply for a US ESTA?
With sherpa°, you can apply for your ESTA well before your trip. However, applying at least 2 days before your planne...
I have a US ESTA. Do I need to print anything to bring with me when traveling to the US?
To travel to the US, you’ll need to bring the passport linked to your application. An ESTA is electronically linked t...
Why can’t I check-in for my flight to the United States with my visa number?
We recommend contacting the airline’s customer support team if you encounter problems during your check-in process fo...
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Canada
How long does it take for the Canadian eTA to be approved?
The Canadian government application portal specifies an application will be processed within minutes but may take up ...
Does my child need a separate eTA for Canada?
Yes, each traveler must apply for their own separate eTA for Canada, including minors. We advise completing the appli...
When should I apply for the Canadian eTA?
With sherpa°, you can apply for your eTA well before your trip. However, applying at least 4 days before your planned...
I have a Canadian eTA. Do I need to print anything to bring with me when traveling to Canada?
To travel to Canada, you’ll need to bring the passport linked to your application. An eTA is electronically linked to...
My Canadian eTA has been denied, what do I do?
The decision to approve or deny an application is at the sole discretion of the government. Governments can deny an a...
Why haven't I received my Canadian eTA yet?
A Canadian eTA application can be submitted a maximum of 5 years before the intended arrival date. Sherpa° still acce...
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Azerbaijan
How long does it take for the Azerbaijani eVisa to be approved?
Before being submitted to the government, sherpa° reviews the application to ensure the correct information and docum...
There's wrong information on my Saudi eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Azerbaijan?
Yes, each traveler must apply for their own separate eVisa for Azerbaijan, including minors. We advise completing the...
When should I apply for the Azerbaijan eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 4 days before your plann...
I have an Azerbaijani eVisa. Do I need to print anything to bring with me when traveling to Azerbaijan?
Yes, to travel to Azerbaijan, you’ll need to bring the passport linked to your application and a printout of your eVi...
Why haven't I received my Azerbaijan eVisa yet?
An Azerbaijani eVisa application can be submitted to the government a maximum of 6 months before the intended arrival...
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Bahrain
How long is my Bahraini eVisa valid for?
Your eVisa is valid for 90 days once it has been approved.
How long does it take for the Bahraini eVisa to be approved?
Before being submitted to the government, sherpa° reviews the application to ensure the correct information and docum...
There's wrong information on my Bahraini eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
When should I apply for the Bahrain eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 3 days before your plann...
I have a Bahraini eVisa. Do I need to print anything to bring with me when traveling to Bahrain?
Yes, to travel to Bahrain, you’ll need to bring the passport linked to your application and a printout of your eVisa....
I won’t be staying at a hotel in Bahrain. What should I include for my accommodation?
When staying with a family member or friend while visiting Bahrain, the following additional documents are required: ...
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Cambodia
How long does it take for the Cambodian eVisa to be approved?
The Cambodian government application portal specifies a processing time of 3 business days. In our experience, most r...
There's wrong information on my Cambodian eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Cambodia?
Yes, each traveler must apply for their own separate eVisa for Cambodia, including minors. We advise completing the a...
I have a Cambodian eVisa. Do I need to print anything to bring with me when traveling to Cambodia?
Yes, to travel to Cambodia, you’ll need to bring the passport linked to your application and a printout of your eVisa...
Why haven't I received my Cambodian eVisa yet?
A Cambodian eVisa application can be submitted a maximum of 3 months before the intended arrival date. Sherpa° still ...
How long is my Cambodian eVisa valid for?
Your eVisa is valid for 3 months once it has been approved.
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Djibouti
How long does it take for the Djibouti eVisa to be approved?
Before being submitted to the government, sherpa° reviews the application to ensure the correct information and docum...
There's wrong information on my Djiboutian eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Djibouti?
Yes, each traveler must apply for their own separate eVisa for Djibouti, including minors. We advise completing the a...
When should I apply for the Djibouti eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 4 days before your plann...
I have a Djiboutian eVisa. Do I need to print anything to bring with me when traveling to Djibouti?
Yes, to travel to Djibouti, you’ll need to bring the passport linked to your application and a printout of your eVisa...
I won’t be staying at a hotel in Djibouti. What should I include for my accommodation?
When staying with a family member or friend while visiting Djibouti, the following additional documents are required:...
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Egypt
There's wrong information on my Egyptian eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Egypt?
Yes, each traveler must apply for their own separate eVisa for Egypt, including minors. We advise completing the appl...
When should I apply for the Egyptian eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 6 days before your plann...
I have an Egyptian eVisa. Do I need to print anything to bring with me when traveling to Egypt?
Yes, to travel to Egypt, you’ll need to bring the passport linked to your application and a printout of your eVisa. W...
My Egyptian eVisa has been denied, what do I do?
The decision to approve or deny an application is at the sole discretion of the government. Governments can deny an a...
Why haven't I received my Egyptian eVisa yet?
An Egyptian eVisa application can be submitted a maximum of 2 months before the intended arrival date. Sherpa° still ...
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India
How long does it take for the Indian eVisa to be approved?
Before being submitted to the government, sherpa° reviews the application to ensure the correct information and docum...
Does my child need a separate eVisa for India?
Yes, each traveler must apply for their own separate eVisa for India, including minors. We advise completing the appl...
When should I apply for the Indian eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 5 days before your plann...
I have an Indian eVisa. Do I need to print anything to bring with me when traveling to India?
Yes, to travel to India, you’ll need to bring the passport linked to your application and a printout of your eVisa. W...
Why haven't I received my Indian eVisa yet?
An Indian eVisa application can be submitted a maximum of 30 days before the intended arrival date. Sherpa° still acc...
How long is my Indian eVisa valid for?
Your eVisa is valid for 30 days once it has been approved.
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Kenya
How long does it take for the Kenyan eVisa to be approved?
Before being submitted to the government, sherpa° reviews the application to ensure the correct information and docum...
There's wrong information on my Kenyan eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
When should I apply for a Kenyan eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 6 days before your plann...
I have a Kenyan eVisa. Do I need to print anything to bring with me when traveling to Kenya?
Yes, to travel to Kenya, you’ll need to bring the passport linked to your application and a printout of your eVisa. W...
I won’t be staying at a hotel in Kenya. What should I include for my accommodation?
When staying with a family member or friend while visiting Kenya, the following additional documents are required: F...
Why haven't I received my Kenyan eVisa yet?
A Kenyan eVisa application can be submitted a maximum of 3 months before the intended arrival date. Sherpa° still acc...
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Laos
How long does it take for the Laos eVisa to be approved?
Before being submitted to the government, sherpa° reviews the application to ensure the correct information and docum...
There's wrong information on my Lao eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Laos?
Yes, each traveler must apply for their own separate eVisa for Laos, including minors. We advise completing the appli...
When should I apply for a Laos eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 5 days before your plann...
I have a Laos eVisa. Do I need to print anything to bring with me when traveling to Laos?
Yes, to travel to Laos, you’ll need to bring the passport linked to your application and a printout of your eVisa. We...
Why haven't I received my Laos eVisa yet?
A Laotian eVisa application can be submitted a maximum of 3 months before the intended arrival date. Sherpa° still a...
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Mexico
How long does it take for the Mexican SAE to be approved?
Before being submitted to the government, sherpa° reviews the application to ensure the correct information is includ...
There's wrong information on my Mexican SAE, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate SAE for Mexico?
Yes, each traveler must apply for their own separate SAE for Mexico, including minors. We advise completing the appli...
When should I apply for a Mexican SAE?
With sherpa°, you can apply for your SAE well before your trip. However, applying at least 1 day before your planned ...
I have a Mexican SAE. Do I need to print anything to bring with me when traveling to Mexico?
Yes, to travel to Mexico, you’ll need to bring the passport linked to your application and a printout of your SAE. We...
Why haven't I received my Mexican eTA yet?
A Mexican eTA application can be submitted a maximum of 30 days before the intended arrival date. Sherpa° still accep...
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Myanmar
How long does it take for the Myanmar eVisa to be approved?
Before being submitted to the government, sherpa° reviews the application to ensure the correct information and docum...
There's wrong information on my Myanmar eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
When should I apply for a Myanmar eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 3 days before your plann...
I have a Myanmar eVisa. Do I need to print anything to bring with me when traveling to Myanmar?
Yes, to travel to Myanmar, you’ll need to bring the passport linked to your application and a printout of your eVisa....
Why haven't I received my Myanmar eVisa yet?
A Myanmar eVisa application can be submitted a maximum of 3 months before the intended arrival date. Sherpa° still ac...
How long is my Myanmar eVisa valid for?
Your eVisa is valid for 90 days once it has been approved.
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New Zealand
How long does it take for the New Zealand eTA to be approved?
The New Zealand government application portal specifies a processing time of up to 72 hours. In our experience, most ...
There's wrong information on my New Zealand eTA, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
When should I apply for a New Zealand eTA?
With sherpa°, you can apply for your eTA well before your trip. However, applying at least 3 days before your planned...
I have a New Zealand eTA. Do I need to print anything to bring with me when traveling to New Zealand?
To travel to New Zealand, you’ll need to bring the passport linked to your application. An eTA is electronically link...
Why haven't I received my New Zealand eTA yet?
A New Zealand eTA application can be submitted a maximum of 2 years before the intended arrival date. Sherpa° still a...
How long is my New Zealand eTA valid for?
Your eTA is valid for 2 years (or until your passport expires, whichever comes first) once it has been approved.
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Oman
How long does it take for the Omani eVisa to be approved?
Before being submitted to the government, sherpa° reviews the application to ensure the correct information and docum...
There's wrong information on my Oman eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Oman?
Yes, each traveler must apply for their own separate eVisa for Oman, including minors. We advise completing the appli...
When should I apply for an Oman eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 3 days before your plann...
I have an Oman eVisa. Do I need to print anything to bring with me when traveling to Oman?
Yes, to travel to Oman, you’ll need to bring the passport linked to your application and a printout of your eVisa. We...
Why haven't I received my Oman eVisa yet?
An Oman eVisa application can be submitted a maximum of 30 days before the intended arrival date. Sherpa° still accep...
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Saudi Arabia
Does my child need a separate eVisa for Saudi Arabia?
Yes, each traveler must apply for their own separate eVisa for Saudi Arabia, including minors. Saudi Arabia defines a...
When should I apply for a Saudi eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 2 days before your plann...
I have a Saudi eVisa. Do I need to print anything to bring with me when traveling to Saudi Arabia?
Yes, to travel to Saudi Arabia, you’ll need to bring the passport linked to your application and a printout of your e...
Why haven't I received my Saudi Arabian eVisa yet?
A Saudi Arabian eVisa application can be submitted a maximum of 1 year before the intended arrival date. Sherpa° stil...
How long is my Saudi eVisa valid for?
Your eVisa is valid for 1 year once it has been approved.
How many times can I enter Saudi Arabia with my eVisa?
The Saudi eVisa allows multiple entries while it is valid.
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South Korea
There's wrong information on my South Korean eTA, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for South Korea?
Yes, each traveler must apply for their own separate eVisa for South Korea, including minors. We advise completing th...
When should I apply for a South Korean eTA?
With sherpa°, you can apply for your eTA well before your trip. However, applying at least 2 days before your planned...
I have a Korea eTA. Do I need to print anything to bring with me when traveling to Korea?
Yes, to travel to Korea, you’ll need to bring the passport linked to your application and a printout of your eTA. We ...
Why haven't I received my South Korean eTA yet?
A South Korean application can be submitted a maximum of 2 years before the intended arrival date. Sherpa° still acce...
How many times can I enter South Korea with my eTA?
The Korean eTA allows multiple entries while it is valid.
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Sri Lanka
How long does it take for the Sri Lankan eTA to be approved?
The Sri Lankan government application portal specifies a processing time of up to 24 hours. In our experience, most r...
There's wrong information on my Sri Lankan eTA, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eTA for Sri Lanka?
Yes, each traveler must apply for their own separate eTA for Sri Lanka, including minors. We advise completing the a...
When should I apply for a Sri Lankan eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 3 days before your plann...
I have a Sri Lankan eTA. Do I need to print anything to bring with me when traveling to Sri Lanka?
To travel to Sri Lanka, you’ll need to bring the passport linked to your application. An eTA is electronically linked...
Why haven't I received my Sri Lankan eTA yet?
A Sri Lankan eTA application can be submitted a maximum of 3 months before the intended arrival date. Sherpa° still a...
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Tanzania
How long does it take for the Tanzanian eVisa to be approved?
The Tanzanian government application portal specifies a processing time of up to 10 days. In our experience, most re...
There's wrong information on my Tanzanian eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Tanzania?
Yes, each traveler must apply for their own separate eVisa for Tanzania, including minors. We advise completing the a...
When should I apply for a Tanzanian eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 10 days before your plan...
I have a Tanzanian eVisa. Do I need to print anything to bring with me when traveling to Tanzania?
Yes, to travel to Tanzania, you’ll need to bring the passport linked to your application and a printout of your eVisa...
Why haven't I received my Tanzanian eVisa yet?
A Tanzanian eVisa application can be submitted a maximum of 1 year before the intended arrival date. Sherpa° still ac...
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Turkey
There's wrong information on my Turkish eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Turkey?
Yes, each traveler must apply for their own separate eVisa for Turkey, including minors. We advise completing the app...
When should I apply for a Turkish eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 2 day before your planne...
I have a Turkish eVisa. Do I need to print anything to bring with me when traveling to Turkey?
Yes, to travel to Turkey, you’ll need to bring the passport linked to your application and a printout of your eVisa. ...
Why haven't I received my Turkish eVisa yet?
A Turkish eVisa application can be submitted a maximum of 3 months before the intended arrival date. Sherpa° still ac...
How long is my Turkish eVisa valid for?
Your eVisa is valid for 180 days from the arrival date included in your application.
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Uganda
There's wrong information on my Ugandan eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Uganda?
Yes, each traveler must apply for their own separate eVisa for Uganda, including minors. We advise completing the app...
When should I apply for a Ugandan eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 8 days before your plann...
I have a Ugandan eVisa. Do I need to print anything to bring with me when traveling to Uganda?
Yes, to travel to Uganda, you’ll need to bring the passport linked to your application and a printout of your eVisa. ...
I won’t be staying at a hotel in Uganda. What should I include for my accommodation?
When staying with a family member or friend while visiting Uganda, the following additional documents are required: ...
Why haven't I received my Ugandan eVisa yet?
A Ugandan eVisa application can be submitted a maximum of 3 months before the intended arrival date. Sherpa° still ac...
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Vietnam
How long does it take for the Vietnamese eVisa to be approved?
The Vietnamese government application portal specifies a processing time of 3 business days. In our experience, most ...
There's wrong information on my Vietnamese eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Vietnam?
Yes, each traveler must apply for their own separate eVisa for Vietnam, including minors. We advise completing the ap...
When should I apply for a Vietnamese eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 7 days before your plann...
I have a Vietnam eVisa. Do I need to print anything to bring with me when traveling to Vietnam?
Yes, to travel to Vietnam, you’ll need to bring the passport linked to your application and a printout of your eVisa....
Why haven't I received my Vietnam eVisa yet?
A Vietnam eVisa application can be submitted a maximum of 1000 days before the intended arrival date. Sherpa° still a...
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Zimbabwe
How long does it take for the Zimbabwe eVisa to be approved?
The Zimbabwe government application portal specifies a processing time of up to 7 days. In our experience, most respo...
There's wrong information on my Zimbabwe eVisa, what do I do?
If incorrect information is included in your application, let us know by submitting a request here, and we can work o...
Does my child need a separate eVisa for Zimbabwe?
Yes, each traveler must apply for their own separate eVisa for Zimbabwe, including minors. We advise completing the a...
When should I apply for a Zimbabwe eVisa?
With sherpa°, you can apply for your eVisa well before your trip. However, applying at least 2 days before your plann...
I have a Zimbabwe eVisa. Do I need to print anything to bring with me when traveling to Zimbabwe?
Yes, to travel to Zimbabwe, you’ll need to bring the passport linked to your application and a printout of your eVisa...
Why haven't I received my Zimbabwe eVisa yet?
A Zimbabwe eVisa application can be submitted a maximum of 1000 days before the intended arrival date. Sherpa° still ...