Most New Zealand eTA applications are processed within 72 hours, but delays can occasionally occur depending on government processing times.
What You Need to Know
New Zealand eTA processing typically takes up to 72 hours, but timelines can vary based on government workload, holidays, or if additional information is required. sherpa° monitors your application and will notify you if any further action is needed or if there are updates to your status.
Our Recommendation
Check your email inbox and spam folder for any updates from sherpa°. Make sure the email address and passport details you submitted are correct. If it has been more than 3 days since your application was submitted to the government and you haven’t received a decision, please reach out to our support team. You can contact us by creating a ticket here.
A Quick Tip
To avoid last-minute stress, we recommend applying early. sherpa° accepts applications in advance and will manage the submission timing based on your travel plans.
