Canada
How long does it take for the Canadian eTA to be approved?
The Canadian government application portal specifies an application will be processed within minutes but may take up ...
Does my child need a separate eTA for Canada?
Yes, each traveler must apply for their own separate eTA for Canada, including minors. We advise completing the appli...
When should I apply for the Canadian eTA?
With sherpa°, you can apply for your eTA well before your trip. However, applying at least 4 days before your planned...
I have a Canadian eTA. Do I need to print anything to bring with me when traveling to Canada?
To travel to Canada, you’ll need to bring the passport linked to your application. An eTA is electronically linked to...
My Canadian eTA has been denied, what do I do?
The decision to approve or deny an application is at the sole discretion of the government. Governments can deny an a...
Why haven't I received my Canadian eTA yet?
A Canadian eTA application can be submitted a maximum of 5 years before the intended arrival date. Sherpa° still acce...
How long is my Canadian eTA valid for?
Your Canadian eTA is valid for 5 years (or until your passport expires, whichever comes first) once it has been appro...
How long can I stay in Canada with my eTA?
You are able to stay in Canada for short stays of up to 6 months per entry with an eTA. If you wish to stay longer ...
How many times can I enter Canada with my eTA?
The Canadian eTA is valid for multiple entries.
Do I need an eTA to enter Canada via land/sea?
No, travellers arriving by car, bus, train and boat (including cruise ships) do not need an eTA to enter Canada.
What if I enter the wrong passport number on the Canadian eTA form?
If you enter the wrong passport number on the eTA form, you will have problems flying to Canada.Use the eTA help guid...
What do I need to bring to the airport when travelling with a Canadian eTA?
Just the passport that you used to apply for your eTA. It's electronically linked to that passport, so airline staff ...
My travel date to Canada changed, what do I do?
If your arrival date to Canada has changed, there's no need to worry, as the Canadian eTA is valid for 5 years (or un...
Does an eTA guarantee entry to Canada?
An eTA is not a guarantee that you will be able to enter Canada. Upon landing, a customs agent will determine if you ...
What do I do if my application for a Canadian eTA is not approved right away?
While most eTAs are issued in minutes, some can take several days to process. In such cases, more information is need...
What is an Electronic Travel Authorization?
An Electronic Travel Authorization (eTA) is an entry requirement for visa-exempt foreign nationals travelling to Cana...
Do I need an eTA to transit through Canada, even if I'm not leaving the airport?
Yes. An eTA is required in order to fly to Canada or transit through a Canadian airport.
Who needs an eTA to travel to Canada?
There are four types of travellers:Travellers who need an eTA:Visa-exempt foreign nationals need an eTA to fly to or...
How long can I stay in Canada?
Most visitors can stay for up to 6 months in Canada.At the port of entry, the border services officer may allow you t...
My eTA was approved, does that mean I can travel to Canada now?
Due to the COVID-19 pandemic, the Government of Canada has put in place a number of measures, including travel restri...