If your Canada eTA application is denied, you may need to apply for a different visa or contact Canadian immigration authorities for more information.
What You Need to Know
An eTA denial can happen for various reasons, including criminal history, incorrect passport details, past immigration violations, or similarity of your name to someone on a watchlist. You may also be denied if you are already a Canadian citizen or permanent resident. The decision to approve or deny an eTA application is made solely by the Canadian government. sherpa° does not influence or override government decisions, but we’re here to help you understand your options.
Our Recommendation
Review the denial notice carefully. If it includes specific instructions or reasons, follow those closely. If eligible, you may consider applying for a visitor visa through Immigration, Refugees and Citizenship Canada (IRCC). If you applied with Reapply & Rejection Protection, sherpa° can assist with submitting a new application at no additional cost.
A Quick Tip
Read all government correspondence thoroughly and contact sherpa° support if you need help understanding your next steps. We’re here to support you through the process.
