If you notice any incorrect information on your Canada eTA, contact sherpa° as soon as possible for guidance.
What You Need to Know
Common mistakes include errors in your name, passport number, or date of birth. These issues need to be corrected before travel, as even small discrepancies can result in entry denial. sherpa° can assist with the correction process and help you determine whether a new application is necessary.
If your application has not yet been submitted to the government, you may be able to request a change directly through our system. For instructions, visit our guide: How to Request a Change on Your Application.
Our Recommendation
Review your application details carefully before submitting. If you discover an error after submission, notify sherpa° as soon as possible. If your application needs to be resubmitted, having Reapply & Rejection Protection can save you time and money by covering the cost of a new application.
A Quick Tip
Always double-check your name, passport number, and travel dates before finalizing your application to prevent issues and delays.
