If you notice any incorrect information on your Bali Tourist Levy confirmation, contact sherpa° immediately so we can help correct the error.
What You Need to Know
Common errors include misspelled names, incorrect passport numbers, or wrong arrival dates. Even small discrepancies between your passport and your Bali Tourist Levy record could cause delays when arriving in Bali.
It is important that your details match your passport exactly. If you applied through sherpa°, our team can review your case and guide you through the correction process. In some situations, a new payment may be required if the original information cannot be amended.
Our Recommendation
Before submitting your application, carefully review all personal and travel details to ensure accuracy. If you spot a mistake after submission, notify sherpa° as soon as possible so we can assist. For added peace of mind, consider applying with Re-apply Protection in case your application needs to be resubmitted to correct an error.
A Quick Tip
Always double check your full name, passport number, and arrival date before finalizing your application to help avoid delays or complications at arrival.
