If your application was denied, review the reason in the denial notice and contact sherpa° so we can help you understand your options.
What You Need to Know
Denials can happen for several reasons, including incorrect passport details, an invalid or expiring passport, photo or document issues, ineligibility based on nationality or purpose of travel, previous immigration violations, or security checks. Some programs allow you to reapply after correcting the issue, while others may require you to apply for a different visa type through an embassy or consulate. The decision to approve or deny an application is made solely by the government, and sherpa° does not influence that decision. We monitor applications and can explain common next steps, including whether reapplication is possible.
Our Recommendation
Read the denial message carefully and note any specific error codes or instructions. If the issue is something you can correct, gather the correct information or documents before reapplying. If you purchased Reapply & Rejection Protection, sherpa° will submit a new application at no extra cost if reapplication is appropriate. If reapplication is not an option, consider applying for an embassy visa. If you are unsure, reach out to our team for guidance using our support form.
A Quick Tip
Before you reapply, double-check that your personal details match your passport exactly and that your photo and documents meet the destination’s specifications. Accurate, complete information helps prevent another denial.
