What You Need to Know
Processing times can vary depending on government workload, public holidays, or if an application requires additional review. Delays may also happen if the information provided is incomplete or needs clarification. sherpa° actively monitors your application and will notify you if the South Korean authorities request more details or once your status changes. If your application can only be submitted a set number of days before your intended arrival, sherpa° will submit it for you at the earliest eligible date. You will receive an email notification when your application is submitted to the government.
Our Recommendation
Check your email inbox and spam folder for updates regarding your application. Make sure the email address and passport details you submitted are correct. If you are still waiting and it is beyond the normal processing timeframe, please reach out to our support team. You can create a ticket by logging in with your email and completing our support form here.
A Quick Tip
Apply well in advance of your trip to reduce stress and ensure there is enough time to address any unexpected delays.
