Have you made a mistake or need to update something on your visa application? Good news: Sherpa° lets you request changes directly from the My Applications page for a limited time after submitting your order.
🔄 What Can I Change?
Before your application is submitted to the government, you can request updates such as:
✅ Correcting a spelling or typo
📆 Updating your arrival date, accommodation, or travel purpose
🛂 Uploading a new passport or updated documents
💡 Once your application is submitted to the government, no changes can be made. This option will no longer appear.
🚀 How to Request a Change
Go to the My Applications page and select your order.
Click “Request change.”
-
Choose the reason for the change:
Spelling error
Calendar date error
New passport
Change in travel plans
Other
Enter additional details if needed
Click Submit
Your application will be put on hold while our team reviews your request.
🔍 What Happens Next?
Once submitted:
-
📨 Our team will review the update and either:
Confirm the change has been made
Let you know if a new application is required
We’ll always follow up with any additional instructions via email or within your account.
🙋 Still Need Help?
If you don’t see the option to request changes, your application may already have been submitted to the government. In that case, contact our team using this form, and we’ll let you know your options.
🧭 Pro Tip: Always double-check your information before submitting to avoid delays or needing to reapply.
Let us know if you have any other questions. We’re here to help!
