How to Delete Your Sherpa° Account
At Sherpa°, we respect your privacy and allow you to delete your account anytime. Follow the steps below to permanently delete your account.
What Happens When I Delete My Account?
Once you request account deletion:
•Your personal information will be scheduled for removal and permanently deleted 7 days after your request.
•Any saved application details will no longer be accessible after the scheduled deletion date.
•You can no longer log in or use any Sherpa° services associated with your account once the deletion is complete.
How to Delete Your Account
To delete your Sherpa° account, follow these steps:
1. Sign in to Your Sherpa° Account
•Go to Sherpa°’s website and log in using the email you signed up with.
•Enter the verification code sent to your email.
2. Go to Your Profile Page
•Click on your profile icon in the top-right corner of your browser window.
3. Click “Delete Account”
•Scroll down and click the “Delete Account” button.
4. Confirm Deletion
•Select a reason for deleting your account.
•Verify your email address to proceed.
• Once confirmed, your account will be scheduled for deletion and will be permanently deleted after 7 days.
•After deletion, you can no longer access your account or application history.
Can I Recover My Account After Deletion?
Yes, but only within the 7-day waiting period. If you change your mind, click the “Undo Account Deletion” button to cancel the request on the same page in your profile before the 7 days are up. However, it cannot be recovered once the account is permanently deleted.
Need Help?
If you encounter any issues deleting your account, please get in touch with our support team.