What You Need to Know
Confirmation of the Bali Tourist Levy is typically issued shortly after payment. However, processing times can vary due to system availability, high volumes of requests, public holidays, or incomplete or incorrect information.
If you applied through sherpa°, we actively monitor your order and will notify you if any additional information is required. If there is an unexpected delay, our team will keep you informed and help resolve the issue as quickly as possible.
Our Recommendation
First, check your email inbox, including your spam or junk folder, for your confirmation. Make sure you used the correct email address when submitting your application.
If you are still within the normal processing timeframe, your confirmation may still be on its way. If the typical processing time has passed and you have not received an update, please contact support for assistance.
A Quick Tip
Apply as early as possible once your travel plans are confirmed. Even though confirmation is usually fast, applying in advance helps reduce stress and avoid last minute complications.
