If you spot incorrect details on your U.S. ESTA, don’t worry, Sherpa° is here to help. In some cases, you’ll need to submit a new application.
🔍 What Type of Information Is Incorrect?
Not all mistakes require reapplying. Here's what you need to know:
✅ Minor errors (no reapplication needed):
- Accommodation address
- U.S. point of contact (as long as your purpose of travel hasn’t changed)
❌ Major errors (reapplication required):
- Full name
- Passport number
- Passport issue or expiry dates
- Date of birth
- Country of citizenship
- Gender
- Any answers to ESTA eligibility/security questions
If any of the above are incorrect, a new application is required under U.S. government rules.
🛠️ How Sherpa° Can Help
Please submit a support request here, and our team will guide you on your next steps. If reapplication is necessary, we’ll help ensure it’s done correctly.
🛡️ Did You Purchase Reapply & Rejection Protection?
If you added Reapply & Rejection Protection to your order, you’re eligible for one free reapplication in the case of incorrect or rejected applications. Let our support team know, and we’ll take care of it for you.
💡 Tip:
Always double-check your passport and travel information before submitting. Matching your ESTA with your passport is essential for a smooth entry into the U.S.
