- Reapply & Rejection Protection: What is it and why should I get it?
- My application has been denied, what do I do?
- There's wrong information on my eVisa/ eTA document. What should I do?
- How can I request a callback?
- Do I need to create an account or sign into Help Centre to get assistance?
- Indian government interrupts visa processing for Canadian nationals
- Improving your browser performance
- I won’t be staying at a hotel. What should I include for my accommodation details?
- My eVisa application requires proof of accommodation. What should I include?
- What kind of headshot picture should I use?
- What’s the best way to upload an image of my passport biodata page?
- How early can I submit my application?
- I need help! How do I contact Sherpa?
- What's the difference between an eVisa and an eTA?
- There is incorrect information in your data. What do I do?
- Where do I enter my middle name?
- What do I do if Sherpa doesn't offer an eVisa to my destination?
- What are the terms & conditions that apply when using Sherpa's services?
- How does sherpa° handle personal information?
- Why do you need to know my _______?
- I am travelling to multiple places in the country. How do I enter my accomodation?
- So you need an embassy visa...
- I ordered multiple eVisas. Why did I only receive one?
- Do I need to print my eVisa/eTA?
- I made a mistake on a recently submitted application. How can I change it?