Sherpa eVisa and eTA FAQs Frequently Asked Questions What are the terms & conditions that apply when using Sherpa's services? Andrew January 30, 2021 08:49 For Sherpa's terms & conditions, please click here. Related articles I need help! How do I contact Sherpa? I ordered multiple eVisas. Why did I only receive one? What kind of headshot picture should I use? My eVisa application requires proof of accommodation. What should I include? Why do you need to know my _______?