The forms are created and regulated by the governments and/or airlines. We only link out to the forms, we don't actually own and operate them. Sherpa is not responsible for approving the forms.
Please make sure you have filled in all information properly. Next, we suggest turning off google translate or using a different browser. Most of the forms work best with Chrome. If that won't solve the problem, you may have to wait as the link may not be working properly at the moment.
You can also try contacting your closest embassy or consulate for more information about the forms or the approval process.