Why haven't I received my Rwandan eVisa yet?

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A Rwandan eVisa application can be submitted a maximum of 90 days before the intended arrival date. Sherpa° still accepts applications outside of this window, and we take into account the processing time of an application and your travel dates to ensure your application is submitted at the appropriate time. 


If you received a status update that your application has been approved but have not received your eVisa yet, please let us know by submitting a request

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