Why haven't I received my Sri Lankan eTA yet?

Article author

A Sri Lankan eTA application can be submitted a maximum of 3 months before the intended arrival date. Sherpa° still accepts applications outside of this window, and we take into account the processing time of an application and your travel dates to ensure your application is submitted at the appropriate time. 


If you received a status update that your application has been approved but have not received your eTA yet, please let us know by submitting a request

Was this article helpful?

Have more questions? Submit a request



Please sign in to leave a comment.